Shipping & Delivery

Once payment is received, we start to process your inquiry. We inspect every wig before shipment, a live video of your top-tier wig process will be sent by email before shipment. Due to the fact that our medical wigs are individually produced, it can take up between 4-7 business days to ship.

Our medical wigs are being sent with DHL Express / UPS Express / Fedex Express. We ship worldwide. Delivery will take 2-4 business days. All services require a signature upon delivery; someone should be at the delivery address to receive the item.

We cannot guarantee that you will or will not be charged any customs taxes. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Please note some USA & European Union Countries may not have to pay taxes.

It is the responsibility of the buyer to make sure that the address has been entered fully and correctly at checkout. Once an order has been placed we are unable to change the delivery address due to strict shipping schedule. Please double-check the address you are entering as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.